Returns & Exchanges

RETURNS

If for any reason you are not completely satisfied with your purchase from NY2YOU, no problem! Simply notify us within 14 days of receiving your order and we will provide the return address. Items must be returned in the same or equivalent packaging at your own shipping cost. Original shipping charges are non-refundable.


NON-RETURNABLE ITEMS:
The following items are non-returnable. Credit will not be issued for the following:
• Hair accessories.


EXCHANGES

If you are unhappy for any reason with your purchase, and wish to exchange it, please contact customerservice@ny2you.com and we will arrange for the exchange.